Home / Terms and Conditions

Terms and Conditions

calendar_today

Last Updated: January 2024

1. Introduction

Welcome to Duka Mkononi. Our service is fully dedicated to helping small and medium-sized businesses grow by simplifying their operational systems. Our primary goal is to provide entrepreneurs with digital tools that enable them to manage inventory, sales, and reports more efficiently.

By using this software, you agree to these terms and conditions. Please read them carefully to understand how we operate and how you can use our services effectively to grow your business.

2. Account Registration

Accurate registration is essential for the security of your business. When you register:

check_circle You must provide accurate, complete, and verifiable information about yourself and your business at all times during use.
check_circle It is your sole responsibility to protect the security of your password and prevent unauthorized access to your Duka Mkononi account.
check_circle Any false or inaccurate information may result in immediate termination of service without prior notice.

3. Software Usage

You agree to use Duka Mkononi for lawful business purposes only:

cloud_done You acknowledge that all your data is stored on our secure cloud systems (Cloud Storage), allowing you to access it anywhere using your devices.
block You are strictly prohibited from attempting to interfere with, weaken, or damage the software infrastructure, servers, or networks connected to the software in any way.
security Duka Mkononi will take strict legal action against any attempt at hacking, illegal data downloading, or misuse of the system.

4. Payments and Subscriptions

Choose a plan that fits the size of your shop. We offer the following pricing options:

Starter

6,000/= PER MONTH

Recommended

Professional

12,000/= PER MONTH

Enterprise

25,000/= PER MONTH

warning NOTE: Failure to pay for your subscription on time will result in the suspension of all software services until payment is made. Your data will not be deleted immediately, but you will not be able to access it.

5. 14-Day Free Trial

verified

Risk Free

We give you the opportunity to try all our services for free for 14 days. You can enter data, generate reports, and see if the system works for you without paying a single cent.

After this period expires, you will be required to choose a paid plan to continue using the system. All the data you entered will remain available as soon as you pay.

6. User Responsibilities

As a user of Duka Mkononi, you are responsible for the following:

fact_check Ensuring every product, price, and sale you enter is accurate to obtain truthful reports for your business benefit.

balance Following all Tanzanian tax laws and business regulations; the software is only a tool to help you manage, not a substitute for legal compliance.

no_accounts Not using the system for illegal activities, money laundering, or selling products prohibited by law in Tanzania.

7. Limitation of Liability

While we strive to provide the best service 24 hours a day, you should understand that:

"Duka Mkononi and its operators shall not be liable for any direct, indirect, incidental, or consequential loss resulting from your use of the software. This includes, but is not limited to, loss of profits, data, or business reputation. The system is provided 'as is' and 'as available' without any express or implied warranty regarding its completely error-free performance."

We reserve the right to make changes to these terms at any time. We will communicate with you via email or within the app when major changes occur to ensure you continue to receive quality service.