Privacy Policy
Last updated: January 15, 2024
Welcome to the Duka Mkononi Privacy Policy. We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our shop management services via our web and mobile applications.
General Overview
Duka Mkononi is a service aimed at helping small and medium-sized businesses manage their inventory, sales, and customers efficiently. When we say "we", "us", or "our", we mean the Duka Mkononi team.
By using our service, you agree to the collection and use of information in accordance with this policy. We will not share your information with anyone except as described in this Privacy Policy.
Information We Collect
To provide the best service, we collect various types of information through our secure systems:
Personal Information
- Full name and email address
- Phone number for communication
- Account authentication details
Shop Information
- Business name and location
- Product lists and pricing
- Sales and expense records
Technical Information
- IP address and browser type
- System usage statistics
Payment Information
- Subscription package history
- Transaction records for fees
How We Use Your Information
Providing and Maintaining Service
Ensuring your account is active and your shop is managed effectively and securely at all times.
Service Improvements and Analysis
Analyzing data to understand how users interact with the app and making it easier for every merchant.
Technical Communication
Sending you important information regarding your account or any legal and technical changes to the service.
Data Security
High-Level Security
Your information security is our number one priority. We use modern encryption technology (End-to-end Encryption) to protect your data against unauthorized access at all times.
We strive to use commercially acceptable means to protect your Personal Information, however, remember that no method of transmission over the internet is 100% secure.
Communication and Your Rights
You have the right to access, edit, or delete your personal information at any time through your account settings. If you need further assistance or have questions about your privacy, contact us: